QuadReal Property Group

Operations Manager

Company: QuadReal Property Group

Location: Toronto ON

Compensation: $100,000 - 110,000 per year

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

The Role

As the Operations Manager of approximately 470,000 square feet, Class A office tower located in downtown Toronto, this position will oversee the daily operation, utility management, and routine maintenance of the physical building systems.

You are driven by customer service with a focus on best-in-class services delivered by your team. You perform well with all levels, including external vendors, corporate teams (HR, IT, Leasing, etc.), and will work collaboratively with the General Manager and other on-site management team members.

Key Responsibilities

• Professionally interact with tenants/vendors/guests, provide timely response for inquiries and services. 

• Provide support to the GM, PM, where required.

• Implementing preventive maintenance plans for large commercial assets, including unscheduled repairs of HVAC, mechanical, plumbing, lighting, electrical, elevating devices and life safety systems.

• Manage energy performance and ensure energy targets align with best in class operations and with broader decarbonization goals.

• Champion integration of building systems into Integrated Building Management Platform and support, lead operational enhancements.

• Managing and successfully carrying out capital projects as assigned.

• Ensuring consistent achievement of all KPI’s.

• Leveraging your expertise by elevating and mentoring your team

• Efficiently multitask and address important time-sensitive responsibilities.    

• Ability to review operations to implement energy efficiency programs and operate the buildings in accordance with corporate sustainability programs. 

• An understanding of expense controls and the ability to operate within established budgets. 

• Management of energy and utility consumption.

• Conduct environmental assessments and reporting.

• Implementing the corporate occupational health and safety program.

• Management of waste, recycling and hazardous materials.

• Oversee computerized control systems,

• Enforce tenant improvement construction management.

• Review and track tenant service requests.

• Perform life cycle costing exercises.

• Conduct insurance and risk management inspections, remedial actions and reporting.

• Prepare annual operations and capital project budgeting assigned.

• Liaise with regulatory or civic authorities having jurisdiction.

• Provide technical or administrative advice to internal and external clients.

• Remain current and up to date with new industry practices, legislative changes and new technologies.

• Perform other duties as assigned from time to time based on operational needs

Required Qualifications

• Building Environmental Systems Class 1 and 2

• 3rd or 4th Class Power Engineer (or equivalent) or

• A Technical Certificate (C.E.T., C.Tech, or A. ScT.) or

• Journeyman Trades Person (Electrician, Plumber or Refrigeration) is an asset but not a requirement

• BOMI SMA / SMT or

• FMA / RPA is an asset but not a requirement

• Plus a minimum of 10 years direct work experience holding a senior position in commercial high rise building operations

• A valid drivers license

• Intermediate level skills in Microsoft Office

• Strong communication & relationship skills

• Excellent time management

• Organizational & leadership skills

• Decision making skills

Compensation

• $100,000 - 110,000 per year

Why QuadReal Property Group

• Promotes career development and learning

• Exposure to industry-leading professionals

• Strong value on environmental, social, and governance (ESG)

• Collaborative, respectful, and supportive work environment

How to Apply

Visit QuadReal’s website to apply