Terms of Service & Privacy Policy

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Terms & Disclaimer

PART I — DEFINITIONS & INTERPRETATION

1. Definitions

For purposes of the KPI platform and all related agreements:

  • "KPI" means KPI Inc., its subsidiaries, affiliates, officers, and service providers.
  • "Platform" means the KPI website, applications, APIs, dashboards, tools, and services.
  • "User" means any individual or entity accessing the Platform.
  • "Candidate" means a User seeking employment or work opportunities.
  • "Employer" means a User posting roles or seeking talent.
  • "RaaS Agreement" means a separate executed Recruitment-as-a-Service agreement.
  • "Fiduciary Services" mean recruitment duties owed solely under an executed RaaS Agreement.
  • "Third-Party Processors" include Stripe, Certn, Trulioo, Deel, and analytics providers.
  • "Verification" means identity or data validation only, not endorsement.
  • "Content" includes resumes, job postings, messages, files, and data.
  • "Applicable Law" means all local, provincial, federal, and international laws.
2. Interpretation Rules
  • Headings are for convenience only.
  • Appendices form an integral part of the agreement.
  • In the event of conflict: Executed RaaS Agreement prevails → These Terms prevail → Platform UI text prevails last

PART II — PLATFORM ROLE & REGULATORY POSITIONING

3. Platform Classification

KPI operates primarily as:

  • A technology platform
  • A marketplace facilitator
  • A recruitment service provider only under RaaS

KPI is not:

  • An employer
  • A staffing agency
  • A payroll provider
  • An immigration advisor

Unless explicitly contracted.

4. Fiduciary Scope (RaaS Only)

Where KPI provides fiduciary services:

  • Duties apply only to the contracting employer
  • No fiduciary duty is owed to candidates
  • Duties are limited to recruitment scope only
  • KPI never becomes a joint employer

PART III — LAWFUL USE, EMPLOYMENT & COMPLIANCE

5. Lawful Use Covenant (All Users)

Users covenant that the Platform will be used:

  • Solely for lawful employment and recruitment
  • In compliance with employment, immigration, tax, labor, and human rights laws
  • Without deception, coercion, or exploitation
6. Employment Legality & Right-to-Work
  • Candidates confirm legal eligibility to work
  • Employers confirm legal authority to hire
  • KPI does not verify immigration status unless stated
  • Responsibility remains with Users
7. Anti-Misclassification Statement
  • KPI does not determine worker classification
  • KPI does not advise on employee vs contractor status
  • Employers bear full responsibility

PART IV — EMPLOYER-SPECIFIC ATTESTATIONS

8. Employer Legitimacy Certification

Employers certify that:

  • They are a legally registered entity
  • They have authority to hire
  • Business information is accurate
  • They are not data harvesting or phishing
9. Job Posting Compliance

Employers confirm postings:

  • Represent real positions
  • Comply with wage and labor laws
  • Are non-discriminatory

PART V — CANDIDATE-SPECIFIC OBLIGATIONS

10. Candidate Accuracy

Candidates confirm:

  • All credentials are accurate
  • Work history is truthful
  • References are authentic

PART VI — DATA USE & RESTRICTIONS

11. Data Handling

Users agree not to:

  • Scrape or harvest platform data
  • Use data for unauthorized purposes
  • Resell or repurpose platform data

PART VII — INTELLECTUAL PROPERTY & CONTENT

12. KPI Intellectual Property

All platform IP remains the exclusive property of KPI. Users may not:

  • Reverse engineer
  • Copy workflows
  • Replicate business logic
13. User-Generated Content License

Users grant KPI a non-exclusive, royalty-free license to:

  • Store
  • Display
  • Process content for platform use

PART VIII — PAYMENTS, TAX & FINANCIAL COMPLIANCE

14. Payments
  • Payments processed by third parties
  • KPI does not hold funds as escrow
  • KPI does not guarantee outcomes
15. Tax Responsibility

Users remain solely responsible for:

  • Tax reporting
  • Withholdings
  • Statutory remittances

PART IX — ANTI-FRAUD, SANCTIONS & MISUSE

16. Fraud & Misrepresentation

False identity, postings, or credentials constitute fraud.

17. Anti-Trafficking & Exploitation

Users certify non-involvement in:

  • Forced labor
  • Human trafficking
  • Illegal recruitment fees

PART X — ENFORCEMENT, LIABILITY & INDEMNITY

18. Suspension & Enforcement

KPI may:

  • Suspend accounts
  • Remove content
  • Restrict access without notice
19. Limitation of Liability

KPI liability is limited to the maximum extent permitted by law.

20. Indemnification

Users indemnify KPI for:

  • Employment disputes
  • Legal violations
  • Misclassification claims

Important Notice

KPI is a technology platform. Fiduciary services are provided only under executed RaaS agreements. KPI is not an employer or staffing agency otherwise.

Privacy Policy

Please review how we collect, process, and store your personal information.

Information We Collect

We collect personal information including, but not limited to:

  • Your name and contact details
  • Employment history and professional credentials
  • Financial information for payment processing
  • Identity verification documents
  • Usage data and analytics
How We Use Your Information

This data is used to provide our services, verify identity, process payments, match candidates with employers, and improve our platform. Some information may be shared with trusted third-party service providers (e.g., Stripe, Certn, Trulioo) to facilitate these services.

Data Retention & Security

We retain your data for as long as your account is active or as needed to provide services. We implement industry-standard security measures to protect your information.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Data portability
Full Privacy Policy

For complete details on how we handle your personal information, please review our full Privacy Policy.

View Full Privacy Policy

By accepting below, you consent to KPI Inc. collecting, using, and storing your personal information as described above and in our Privacy Policy. You understand you can withdraw your consent at any time.

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